Group Cancellation Policy

Groups will be charged a $50 deposit fee upon booking. Groups are responsible for arriving at their scheduled sessions on time. Boulders will not provide an alternative date or issue credit if a group does not show up for a booking. If Boulders cancels a group booking due to inclement weather or other acts of God, groups will be issued a full refund of the deposited amount.

Cancellations must be made seven days in advance of the scheduled session to receive a full refund. Cancellations made within three to seven days before the scheduled event may transfer their deposit to reserve another date. Cancellations made within seven days of the scheduled session will result in the loss of deposit.

Class & Enrollment Cancellation Policy

Cancellations made within 24 hours of the scheduled class are considered a late cancellation and no refund will be given. Cancellations made 24 hours before the scheduled class will receive a full refund.